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Ryan Smith, DDS

Topic

Case Acceptance & Patients

Getting to yes without pressure, and getting the right patients in the door.

Case acceptance is not a sales skill. It is the sum of everything that happened before the treatment conversation: the phone call, the first visit, whether the patient trusted the hygienist, whether the fee felt like a surprise. Fix those and acceptance rises without a single closing technique.

These articles cover the patient side of the practice: how to present treatment so people say yes to what they need, how to train the phone, what marketing is worth paying for, and what to do with the patient who is costing you more than they pay.

articles
13
articles
videos
9
videos
minutes of reading
58
minutes of reading

Where to next

If this is the problem you are living with, the course covers the whole system.

The Dental Grind

Every Monday, free: how a practice actually works, plus the podcast.