Benchmarks
The four numbers I run a practice against.
These are the targets the course teaches, not reported results from any one office. Each one has a definition you can compute this week and a calculator that puts your own number next to it.
98%+
Collectionsas % of production
Collections for the period divided by adjusted production for the same period.
<60%
Overheadas % of collections
Every expense except doctor pay, divided by collections.
70%+
Case acceptancetreatment presented
Dollars of treatment scheduled divided by dollars of treatment presented.
90%+
Hygiene reappointmentbefore the patient leaves
Hygiene patients who leave with their next visit booked, divided by hygiene patients seen.
The Overhead Diagnostic breaks the overhead target into its six lines with a healthy range for each. Every calculator on the site keeps your numbers in your own browser; nothing is sent to me.
Every Monday, free: how a practice actually works, plus the podcast.