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Ryan Smith, DDS

Morning huddle

A short daily team meeting to review the schedule for opportunity and set a production goal before the day starts.

A morning huddle is a brief daily meeting (Ryan recommends seven to ten minutes, timed, with the team standing rather than sitting) meant to turn the day's schedule from a list to be read aloud into a strategy session aimed at a specific production goal. Done well, it is where a hygienist flags a patient due for treatment the doctor should re-address, an assistant preps for a same-day opportunity in an open window, and the front office reports how they're filling any gaps with high-value appointments.

The reason this small meeting gets its own line in the glossary is the math behind it: six to eight team members, including the doctor, at their loaded hourly wages, for fifteen to twenty minutes every working day, typically costs a practice $40,000 to $50,000 a year. That is real money whether the huddle is excellent or a waste of time, which is exactly why a stale, schedule-recital version of it should either be fixed or cut, not left running on autopilot.

The most common failure mode is a huddle that's passive (reciting who's coming in) rather than proactive, and disconnected from any production number the team is actually working toward that day.

Where it comes up

The Dental Grind

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